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HelpDesk 1.0.1 For CubeCart V3

HelpDesk 1.0.1 For CubeCart V3
More Images:
HelpDesk 1.0.1 For CubeCart V3
HelpDesk 1.0.1 For CubeCart V3
HelpDesk 1.0.1 For CubeCart V3
HelpDesk 1.0.1 For CubeCart V3
HelpDesk 1.0.1 For CubeCart V3
HelpDesk 1.0.1 For CubeCart V3
HelpDesk 1.0.1 For CubeCart V3


This is the original HelpDesk for CubeCart by Stijn Jammaers. It is a must-have for active CubeCart stores.

Version 1.0.1 Released

New in 1.0.1:

~ SEO mod compatibility is included

~ Support for earlier versions of CubeCart 3.0.x through 3.0.15 is included

~ Bug fix with session errors in later CubeCart versions

~ New language file included, improved language support

~ Many errata in English language corrected

~ Additional navigation added

New Low Price, $20.00!

Product Information
HelpDesk for Cubecart

Frontend

  • HelpDesk link in Session box
  • Open tickets
  • Choose corresponding topic from dropdown list
  • Choose priority value: Low, Medium, High, Urgent
  • Error control if message or subject fields are empty
  • Reply to tickets until tickets are closed
  • Recieve email upon admin replies


Admin


General settings

  • activate / hide HelpDesk in frontend
  • choose custom HelpDesk Staff name ( will be used upon reply and email notifications)
  • choose custom HelpDesk Email Address
  • choose to recieve email notification when ticket is opened
  • choose to recieve email notification when customer replies to ticket

Topics

  • Add, delete , update and activate as many topics as desired
  • Determine order in the topic dropdown list
  • Stats on how many times each topic has been requested per ticket

Tickets

  • Dashboard on Admin index page showing quick links to new and open tickets
  • Seperate pages for ' New' , 'Awaiting Reply' , 'Responded' and 'Closed' tickets, as well as a 'View All Tickets' page
  • List order based on priority and status first
  • Delete completed Tickets
  • Reply to tickets with rich text editor, upload images, etc.
  • Edit specific messages inside Ticket
  • Delete specific messages inside Ticket
  • Close ticket without reply
  • Closing a ticket will hide the reply form in the frontend
 

Price: €30.00 €20.00 
File Size:  120.4 KB
Author:  Stijnj


Product Options:
Installation to Your Store ~~~
Extended Support ~~~~~~~~~
Number of Licences Required~

Please complete these fields:
Enter a web address for each store you use this on. [product license url] (*)

Product Code: HELZ21
 
Quantity: Add to Basket

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Important - Read Before You Purchase!

One end-user license allows you to install our product on a single CubeCart store unless otherwise specified. If you wish to install this product on more than one store, select the appropriate number of end-user licenses for your requirements. Unlimited license means the end user has multiple stores, and has permission to use the software on as many of his own stores as he desires. Unlimited license DOES NOT convey permission to re-sell or give away this software, or to use it on any site that does not belong to the purchaser of unlimited license.

Our Terms and Conditions apply to all purchases made at this store. These software modifications are protected by copyright laws and cannot be resold, given away, or published anywhere without prior written approval from Mark Gunter or Milos Homola.

Extended Support covers mod code adaptation once cross mod coding is required and/or minor customization is required and/or target store uses custom skin (non CubeCart stock skin).

Google custom search of CC3.biz and cubecartforums.org

WHAT IS A CUBECART MOD?

It is important to note for customers who are new and totally unknowledgeable about CubeCart and php modding, that when you purchase a CubeCart mod you are NOT purchasing a "plug and play" or rather an "upload and go" module.

CubeCart mods consist of INSTRUCTIONS for editing the core php code in order to add new functionality to your webstore. This means that to install the mod, you will have to open up some core CubeCart php files in a text editor, alter the files per instructions, then upload the altered files to your website. for those customers who are uncomfortable editing their website files, we offer options to install mods for an additional fee.
Refunds are not available on mods and products that have already been downloaded. We provide refunds in exceptional circumstances within thirty days of payment. We reserve the right to decide what is deemed to be an exceptional circumstance.

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